I am planning a trip somewhere in North Carolina? How do I find
out if there is a disruption (major crash, construction, flooding, snow and
ice, etc.) on a NCDOT maintained roadway?
Select the Region, Route (I-40, US421, NC42, etc.), or County
you are interested in from the pull down lists found in the middle of the TIMS
home page. For smaller routes (secondary roads) select the county that the
route is in from the pull down list. This list will show all of the known
incidents in that county. If the road you are interested is not listed there
then, NCDOT is not aware of any major disruptions on it.
What is the "Special Alert" at the top of the Page?
The Special Alert is a report of a major incident that has the
possibility of impacting a large amount of traffic traveling in NC. The Special
Alert may contain information pertaining to a major accident on a North
Carolina Interstate that is anticipated to last for a long period of time,
impacts on several roadways due to a weather event, ie – snow or flooding, or
it can provide information on active AMBER alerts in NC.
Where are the cameras located and who operates them?
shows traffic cameras that are operated by NCDOT and by various cities
throughout NC. In most cases, NCDOT operates the cameras that are located along
North Carolina’s Interstates and major US routes, while cameras located on
local roads within the cities are normally operated by the city governments.
Where can I get traffic counts?
You may email firstname.lastname@example.org. Give your full
name, city, state and zip code and the location that you would like to have
How can I get a map of NC and/or individual counties?
If you just want to view the map, you can click the button for
MAPS along the top bar of the "Traveler Information Management Systems" page or
If you would like a free NC state transportation map call 1-877-DOT-4YOU
between 8:00 AM and 5:00 PM and ask that one be sent to you.
Is there a number that I may call to get road information?
Yes! You may call "5-1-1" to get the same roadway information as
you can on this site as well as information on other modes of transportation,
ie.- rail, ferry, public transportation, Virginia’s 511 system, and the NCDOT
Customer Service line. You may also call the NCDOT Customer Service directly at
I-877-DOT 4YOU between 8:00 AM and 5:00 PM, Monday through Friday to get road
May I get a list of any/all road closings?
Yes! The information can be found on the Traveler Information
Management System (TIMS) home page. In the bottom left hand corner of the main
page click on "Download all Active Incidents into Excel" for a spreadsheet
showing all the active incidents statewide.
What Are Mile Markers (MM)?
(abbreviated MM) are the small green signs with white numbers that are located
off the shoulder of major highways. Mile Markers are used to help DOT and the
public have a reference point along the route. They are located every mile and
indicate the number of miles from the beginning of the route in North Carolina
to that particular point.
On North-South routes, zero begins at the furthest point south and increases as
you travel to the north. For example on I-95, Mile Marker 0 is located at the
NC/SC border and Mile Marker 182 is located at the VA/NC border.
On East-West routes the milemarkers begin at zero beginning in the west and
increase as you travel east. As an example, on I-40, Mile Marker 0 is located
at the NC/TN border, and Mile Marker 420 is located in Wilmington, NC.
Milemarkers also correspond to Exit Numbers along all interstate routes in NC.
Mile Marker 296
near Gorman St. in Raleigh, NC
What types of "events causing severe and unusual congestion" are
shown on TIMS?
The TIMS system is designed to give travelers information on the
types of events that most often cause delays on our highway system. These
include major accidents, construction or maintenance projects, and natural
disasters that affect road conditions. Information on these types of events are
entered by NCDOT field forces with the goal of having the information be as
timely, accurate and helpful as possible.
Please be aware that realistically not each and every event that
occurs on the highway system will be shown on TIMS. In the cases of some
accidents, NCDOT may not be made aware of the accident as it may be handled by
Law Enforcement personnel. As resources and partnerships with other agencies
permit, more and different types of events will be added to our system.
Similarly recurring delays, such as rush hour congestion, is not feasible to
include in the information on TIMS since it is ever changing. AMBER Alerts and
evacuation information will also be included on the TIMS system.
What roadways are included in the TIMS system?
The list of roads available in the pull-down menu on the TIMS
home page contains Interstates, US and NC Routes. These are typically more
"major" routes including freeways, divided highways and major connecting roads.
Smaller neighborhood and rural roads that are owned and
maintained by NCDOT are accessible by selecting the county that they are
located in. This can be done either by selecting the county name from the
pull-down list or by clicking on the map in the appropriate region on the TIMS
home page, then clicking on the desired county from that region. These roads
are usually given a 4 digit "Secondary Road" or "SR" designation (such as SR
1329 or SR 4005) will be displayed, in addition to the name of the road that
most people are familiar with (such as "Leesville Road" or "Kelly Road"). Any
known events on a Secondary Road in the selected county will be listed when
that county is selected.
What does the "County Alert" represent in the County information?
This is similar to the Special Alert, which is found on the TIMS
home page. County Alerts, found on each individual county page, will provide
information on an incident that is having a significant impact on travel within
that area. The county alerts can also provide information on closures/impacts
that are not on state maintained roads. So if a city street is closed down, and
we are notified, we can input that information into the County Alert field.
When I am looking at incidents what do the colored balls signify?
They signify the severity of the incident’s impact on traffic.
Red is estimated to be causing two (2) or more miles of backup, Yellow is a
causing backups between one (1) and two (2) miles and Green is causing backups
less than one (1) mile.
What is an AMBER Alert?
An AMBER Alert is the broadcasting of information via radio, TV,
and highway signs alerting the public to the abduction of a child in North
Carolina. The AMBER Alert provides information, when available, to the public
about the characteristics of the abductor, the description of the abductors
vehicle, including license plate number, the description of the child that has
been abducted, and the last known location that the child was abducted from.
When an AMBER Alert is activated, highway signs in NC will direct the public to
call 511 to obtain all information that is available about the child abduction.
Click here to access information on
NC’s AMBER Alert System.
What do the different colors on the maps denote?
- Green (Free Flow): Road segments where the average speed of traffic is around the expected free flow speed.
(>73% of free flow speed)
- Yellow (Moderate Congestion): Road segments where the average speed that is less than the expected free flow speed, but still moving at a moderate pace.
(between 33% and 73% of free flow speed)
- Red (Heavy Congestion): Road segments with an average speed that is well below the expected free flow speed, indicating highly congested conditions.
(<33% of free flow speed)
- Black (Blocked): Road segments that are physically blocked or closed due to construction or other events.